Chase The Feeling (CTF) Rewards Program is operated by Sportsmans Warehouse and is available to people aged 15 and over. It is the prime condition of CTF program to share your unique and valid email with us, as the program communications will only be through email.
CTF members will be able to identify themselves through their email (both in-store and online), or through barcoded key-tags (only in-store).
Each member of the Sportsmans Warehouse CTF Rewards Program is bound by these Terms and Conditions:
1) Only individuals can apply for CTF membership. Associations, Clubs, Corporations, Government Bodies, High Schools, Primary Schools, and Universities, partnerships, trusts and other entities are not eligible to participate in the CTF.
2) Active CTF members may receive regular CTF communications by email showing CTF Reward balance. It is a pre-requisite condition to have, and share with Sportsmans Warehouse, a unique and valid email address to receive Member communications. Should a Member wish to opt out of CTF, please send us an email at ctf@sw.com.au. Any CTF rewards / points accrued till then will lapse.
3) CTF Rewards and Points balance, and other details, can be checked online or at any Sportsmans Warehouse store. For checking the balance online, please go to MY ACCOUNT page after logging in, and look under the Reward Points menu.
4) CTF Points have a validity of 12 months, after which they expire if not converted to Reward Credits. Currently 250 Reward Points equal Reward Credits worth $10.
5) CTF Reward Credits, if and when issued, have a validity period of 4 months, unless a further reward is achieved within the 4 month period without having spent the first reward. These thresholds limits are at the sole discretion of Sportsmans Warehouse, and may change from time to time.
6) CTF Points will be earned on the purchase of a Sportsmans Warehouse gift card, but cannot be redeemed to buy a Sportsmans Warehouse gift card. CTF points will not be earned while redeeming Sportsmans Warehouse gift cards for payment for Eligible Purchases. No points will be earned for that portion of a sale paid for using CTF Reward Credits.
7) CTF Reward Credits are redeemable by presenting a valid identity proof (Driver License / ID Card / Passport / CTF Membership Key Tag / Unique and Valid email address) at any participating Sportsmans Warehouse store, or by logging in on our website to make a purchase online.
8) CTF Reward Credits can only be redeemed for goods and services sold at participating Sportsmans Warehouse stores in Australia or at www.sw.com.au , or at other nominated CTF partners.
9) No change will be given for purchases valued at less than the face value of the CTF Reward Credits you redeem.
10) CTF Reward Credits cannot be redeemed for cash.
11) Refunds will only be provided for goods and services purchased using a Sportsmans Warehouse CTF Card in accordance with Sportsmans Warehouse refunds and returns policy. In the event of a refund, any CTF Points earned for the original purchase will be deducted from the CTF account, and if purchased using redeemed CTF Reward Credits in partial or full payment, CTF Reward Credits will not be refunded.
12) Your membership details are personal information for the purpose of the Privacy Act.
13) Personal information will only be used for the purpose of the CTF Rewards program and by the Sportsmans Warehouse Group of companies and its franchise owners for marketing and promotion.
14) Sportsmans Warehouse may provide personal information to outside organisations who are contracted by the Sportsmans Warehouse Group of companies to carry out advisory, administrative analytical or technical research functions for Sportsmans Warehouse, but not for marketing purposes.
15) Your Sportsmans Warehouse Online password must not be disclosed to any other person.
16) Sportsmans Warehouse reserves the right to suspend or terminate the CTF at any time by providing not less than 90 days’ notice to members.
17) Membership in the CTF Program may be terminated immediately by Sportsmans Warehouse if Sportsmans Warehouse has reasonable grounds to suspect that a CTF member has shop-lifted or defrauded Sportsmans Warehouse or the CTF in any way.
18) Sportsmans Warehouse may terminate any membership of the CTF without notice, if the relevant member fails to comply with these membership Terms and Conditions, engages in misleading or deceptive conduct in connection with the CTF; or the member does not use his or her membership card for a period of 12 months, or dies or becomes bankrupt
19) A member may terminate his or her membership in the CTF at any time by giving written notice to Sportsmans Warehouse.
20) All CTF cards, virtual or otherwise, remain the property of Sportsmans Warehouse.
21) Sportsmans Warehouse may appoint franchise owners of any participating Sportsmans Warehouse store to exercise any discretion conferred on Sportsmans Warehouse under these Terms and Conditions.
22) Sportsmans Warehouse is not responsible for stolen or lost CTF Membership Key Tags / email addresses / passwords.
23) To the extent permitted by law, any liability that Sportsmans Warehouse may have to a member relating in any way to the CTF whether for negligence, breach of contract or otherwise is limited:
a) in the case of any claim relating to points, to crediting the relevant number of points to the member’s account; and
b) in any other case, to a maximum of $.01 for each point in the member’s account at the time the liability arose.
24) All conditions and warranties, whether express or implied, and whether arising under statute or otherwise, are expressly excluded to the full extent permitted by law.
25) Sportsmans Warehouse may make any changes at any time in its absolute discretion, to these Terms and Conditions. Sportsmans Warehouse will endeavour to provide at least 7 days’ notice of any such changes.
26) Where Sportsmans Warehouse is required to give notice under these Terms and Conditions, notice will be given by direct emails only.
27) If you have any questions in relation to the CTF please contact your nearest participating Sportsmans Warehouse Store in Australia, or contact ctf@sw.com.au